Group Sales Coordinator
Essenhaus Inn is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life.
If you enjoy sharing hospitality with others, we want you on our team! Job
Summary:
Works to maximize group reservations and occupancy of conference center, board room and Inn.
Solicits new customers and ensures satisfaction of groups using the facility.
Represents Company in positive manner, adhering to standards Dutchman Hospitality Group upholds in speech, appearance and conduct.
Pay:
Dependent on experience Our team members enjoy:
DHG Discounts - on meals/merchandise/lodging/shows for staff Annual vacation Wooden Nickels On-the-job training Schedules to accommodate events Scholarship program Free access to SmartDollar What you'll be doing Conveys comprehensive knowledge of hotel, company, and area as a whole; Solicits customers via telephone and email campaigns; Give tours of hotel facilities and accommodations for potential clients; Follows-up on all leads, administering negotiation adjustments when necessary; Composes and implements detailed contractual agreements with customers; Performs as concierge to motor groups; greets groups in arriving and departing; Provides support to group leaders; Sends Group Surveys to group members after their visit; Develops and maintains relationships with group leaders and customers; Services existing accounts accordingly to ensure repeat business; Maintains relationships with local tourist agencies; pursues active presence in community; Arranges for traveler writers and other VIP guests to stay at facility; Prepares billing for groups renting meeting space; Prepares group billing for overnight accommodations; Sets up and tears down conference room settings; Hosts Groups and Events in accordance with needs Performs baseline maintenance of conference room, such as replenishing refreshments and addressing any technological needs; Assigns staff members to service room when needed; Works with Essenhaus Restaurant reservations staff to book & service groups; Communicates with front line staff regarding group arrival/departure and itineraries'; Consistently researches competition's prices, services and performances; Remains knowledgeable of industry trends in area; Devises advantageous proposals, appropriate for competitive market; Corresponds with management to project monthly sales objectives; consults regarding group rate variations; Generates weekly, monthly and end of year sales reports as required by Management; Ensures correct billing to clientele; monitors payment/collection processes with customers; Attends workshops, seminars, and conferences as instructed; Works travel shows and promotional events as Company representative; Acts as lead administrator for FAM events, i.
e.
Cookie Tour of Inns; Fall Festival etc.
.
Maintains professional environment in dialogue and interaction with associates; Evinces clean, professional appearance; conforms to administered dress code; Performs the Front Desk Associate role, provides front desk support as needed Assists management in marketing the hotel and its events via resources & social media.
Undertakes any additional duties as assigned by Innkeeper.
Job Type Full time position Work rotating schedules including some evenings, weekends and holidays Hours will vary during busy season Skills you'll bring along Excellent verbal and oral communication; clear articulation and use of proper grammar; Ability to listen attentively to others; Effective negotiation skills; Capability to make rapid cost recalculations; Ability to create effective oral and visual presentations; Efficiency in utilizing computer software and systems; High-level organizational skills; Flexibility to work irregular hours and remain on call to accommodate groups' needs; Willingness to work weekends and holidays as necessary; Aptitude to efficiently interpret and communicate documents such as procedural manuals and employee handbooks; Dexterity to self-motivate and work under non-supervisory conditions; Time-management skills; Ability to perform in competitive sales environment; Satisfactory understanding of hospitality industry; Excellent customer service skills; outgoing disposition; Professional, friendly demeanor.
Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance availableSalary:
$17.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you enjoy sharing hospitality with others, we want you on our team! Job
Summary:
Works to maximize group reservations and occupancy of conference center, board room and Inn.
Solicits new customers and ensures satisfaction of groups using the facility.
Represents Company in positive manner, adhering to standards Dutchman Hospitality Group upholds in speech, appearance and conduct.
Pay:
Dependent on experience Our team members enjoy:
DHG Discounts - on meals/merchandise/lodging/shows for staff Annual vacation Wooden Nickels On-the-job training Schedules to accommodate events Scholarship program Free access to SmartDollar What you'll be doing Conveys comprehensive knowledge of hotel, company, and area as a whole; Solicits customers via telephone and email campaigns; Give tours of hotel facilities and accommodations for potential clients; Follows-up on all leads, administering negotiation adjustments when necessary; Composes and implements detailed contractual agreements with customers; Performs as concierge to motor groups; greets groups in arriving and departing; Provides support to group leaders; Sends Group Surveys to group members after their visit; Develops and maintains relationships with group leaders and customers; Services existing accounts accordingly to ensure repeat business; Maintains relationships with local tourist agencies; pursues active presence in community; Arranges for traveler writers and other VIP guests to stay at facility; Prepares billing for groups renting meeting space; Prepares group billing for overnight accommodations; Sets up and tears down conference room settings; Hosts Groups and Events in accordance with needs Performs baseline maintenance of conference room, such as replenishing refreshments and addressing any technological needs; Assigns staff members to service room when needed; Works with Essenhaus Restaurant reservations staff to book & service groups; Communicates with front line staff regarding group arrival/departure and itineraries'; Consistently researches competition's prices, services and performances; Remains knowledgeable of industry trends in area; Devises advantageous proposals, appropriate for competitive market; Corresponds with management to project monthly sales objectives; consults regarding group rate variations; Generates weekly, monthly and end of year sales reports as required by Management; Ensures correct billing to clientele; monitors payment/collection processes with customers; Attends workshops, seminars, and conferences as instructed; Works travel shows and promotional events as Company representative; Acts as lead administrator for FAM events, i.
e.
Cookie Tour of Inns; Fall Festival etc.
.
Maintains professional environment in dialogue and interaction with associates; Evinces clean, professional appearance; conforms to administered dress code; Performs the Front Desk Associate role, provides front desk support as needed Assists management in marketing the hotel and its events via resources & social media.
Undertakes any additional duties as assigned by Innkeeper.
Job Type Full time position Work rotating schedules including some evenings, weekends and holidays Hours will vary during busy season Skills you'll bring along Excellent verbal and oral communication; clear articulation and use of proper grammar; Ability to listen attentively to others; Effective negotiation skills; Capability to make rapid cost recalculations; Ability to create effective oral and visual presentations; Efficiency in utilizing computer software and systems; High-level organizational skills; Flexibility to work irregular hours and remain on call to accommodate groups' needs; Willingness to work weekends and holidays as necessary; Aptitude to efficiently interpret and communicate documents such as procedural manuals and employee handbooks; Dexterity to self-motivate and work under non-supervisory conditions; Time-management skills; Ability to perform in competitive sales environment; Satisfactory understanding of hospitality industry; Excellent customer service skills; outgoing disposition; Professional, friendly demeanor.
Benefits Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance availableSalary:
$17.
00 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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